What do you do? Choose the closest match Voice customer service (L1) Voice customer service (L2) Tier-2 tech support Back-office / data entry KPO finance / accounting KPO research / analyst Software developer (apps / web) Software engineer (systems / infra) DevOps / SRE engineer QA engineer Data analyst Product manager UX / product designer Accountant Bookkeeper Financial analyst Marketing / market research specialist Marketing manager Content editor / writer Sales / account executive Operations / project manager HR specialist Lawyer / legal counsel Graphic / visual designer Interpreter or translator Instructional designer / curriculum lead Secondary school teacher Elementary school teacher Registered nurse Doctor / physician Other (tell us briefly)
Where do you work right now? Choose the closest match Large outsourcing company (TP, Concentrix, Sutherland, etc.) Mid-size outsourcing company Small outsourcing company / startup Tech company (product or platform) Freelance / direct contractor Government or public sector Something else
How often do you use AI tools today? Choose the closest match Never used them Tried once or twice A few times a month A few times a week Daily, at work or for personal use