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PSOC 1330

Information And Communications Technology Service Managers

deep coverage

Information and communications technology service managers plan, direct, and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems.

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Task view

How the work breaks down

6 official task groups in this profile

  1. Automation pressure

    consulting with users, management, vendors, and technicians to assess computing needs and system requirements and specifying technology to meet those needs

    The reviewed occupation crosswalk matched this PSOC task to "manage backup, security and user help systems." in current O*NET use data.
  2. Evidence is limited

    formulating and directing information and communication technology (ICT) strategies, policies and plans

    No detailed current O*NET task match passed the checked similarity floor for this PSOC task.
  3. Evidence is limited

    directing the selection and installation of ICT resources and the provision of user training

    No detailed current O*NET task match passed the checked similarity floor for this PSOC task.
  4. Automation pressure

    directing ICT operations, analyzing workflow, establishing priorities, developing standards and setting deadlines

    The reviewed occupation crosswalk matched this PSOC task to "direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines." in current O*NET use data.
  5. Automation pressure

    overseeing the security of ICT systems

    The reviewed occupation crosswalk matched this PSOC task to "manage backup, security and user help systems." in current O*NET use data.
  6. Evidence is limited

    assigning, reviewing, managing and leading the work of systems analysts, programmers, and other computer-related workers

    No detailed current O*NET task match passed the checked similarity floor for this PSOC task.

Capabilities

Skills linked to this work

  • IT service management
  • People leadership
  • Operations management

Sources and limits

What supports this guide

Task evidence describes observed AI use and checked crosswalks. It does not predict that a whole occupation will disappear. Global AI-use data may not match Philippine workplaces.